Frequently Asked Questions

Hemp can be confusing, thats why the team here are always here to help and answer your burning questions! 

Don't see your question answered below? Get in touch with us here and a member of the team will be in touch shortly.

Hemp

Q: What’s the difference between hemp seed oil and hemp CBD oil?
A: Hemp seed oil is extracted by cold pressing hemp seed. It does not contain CBD. Hemp seed oil contains the perfect ratio of Omega 3,6 & 9 and is a fantastic plant-based alternative for people wanting a more sustainable oil supplement.

CBD oil is the oil extracted from the leaf or bud of the cannabis plant. CBD oil can only be accessed through a GP and the medicinal cannabis access scheme. 

Q: Can I fail a roadside or workplace drug test with hemp products?
A: No. There is no chance of hemp seeds providing a positive test on any roadside or workplace drug test. Hemp seed contains no THC or CBD.

Our Products

Q: Which stores sell your hemp food?
A:
We have lots of stockists throughout Australia, and our list is growing quickly! You can find the nearest one to you by searching through our interactive map here 

Q: Do you accept PayPal?
A: Not at the moment, sorry guys!

Q: How can I find out about your news, updates and promotions? 
A: Please sign up and subscribe to our newsletter to be the one of the first to be updated on things we have coming up.

Q: Is your hemp grown in Australia?
A: All our hemp is grown and sourced in Australia. We are a proud Australian small business who uses Australian ingredients throughout our supply chain.

Q: What happens if I'm not satisfied with my product purchase?
A: Never fear, we are here to help! If you aren't satisfied for any reason with your purchase let us know and we will work with you to find the best solution.

Q: My pet is currently taking prescribed medications from a vet. Are your products safe to take in conjunction with these? 
A: Usually yes, there is no problem with mixing hemp products with other medications. That being said you should always run it past your vet first before adding any supplements to an animals diet that is currently on other medications.

Shipping

Q: How much does shipping cost?
A:
Standard Shipping within Australia - $10   
Express Shipping within Australia - $14

Q: What delivery service does Hemp Brothers use?
A:
Hemp Brothers uses Australia Post parcel post to deliver products throughout Australia. 

Q: How long will my order take to arrive?
A:
Depends on location but orders typically will arrive in the following timeframes:
Standard Shipping - 3-5 business days
Express Shipping - 1-3 business days

(Orders that exceed $100 receive half-price shipping)

TESTIMONIALS

WHY CHOOSE US

100% Australian Hemp

We only use hemp grown and processed right here in Australia.

Fast shipping

Standard & Express shipping options available Australia-wide.

100% Money-Back Guarantee

We are here to help! If you aren't satisfied with your purchase in any way let us know and we will work with you to find a solution.